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	Resources Customer Service: We all Run Call Centers-Customer Service Issues To some extent most businesses function as customer service call centers. Where else will customers go for service when face-to-face contact is not feasible? Book: The Emotional Intelligence Quick Book by Travis Bradberry & Jean Greaves Click here for a link. Book: TopGrading by Bradford Smart Click here for a link. Hill Country HR Group Documents Important documents for the Hill Country Human Resources Association   Client Testimonial Lindy is a master of his trade - competent, insightful, thorough, and always on target. Kerry Tate TateAustin & Austin Chamber of Commerce Read More Testimonials

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